Residents across the Dominion Energy service area say sticker shock is setting in as electric bills jump sharply, driven by freezing weather and a recent rate hike. Customers report monthly charges far higher than normal, forcing some families to cut back on groceries and other essentials just to keep the lights on. The utility says cold temperatures pushed usage up and confirms higher rates are now in effect. The company says it’s looking at bill-management options, including payment plans, and urges customers in trouble to reach out for help. For now, households are being told to conserve where they can—because with winter still underway, relief isn’t coming quickly.
